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Principal Study Innovation Manager - Home-Based

  1. Canada, United States
2023-105755
  1. ICON Strategic Solutions
  2. Patient Recruitment
  3. Remote

About the role

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As a Principal Study Innovation Manager (Program Lead, Patient Recruitment) you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.


The Principal Study Innovation Manager (Program Lead, Patient Recruitment) will be responsible for the development of Global Recruitment and Retention strategy across assigned programs. The Principal Study Innovation Manager (Program Lead, Patient Recruitment) will develop and implement a strategy that enables Clinical Trial Management (CTM) team to deliver on enrollment goals.

  • Develop and deliver a comprehensive and innovative global patient recruitment and retention strategy that enables efficient engagement, recruitment and retention of clinical trial participants
  • Partner with feasibility program lead to provide a consistent and seamless handoff from operational feasibility to enrollment planning
  • Leverage available sources to evaluate past and current landscape, patient journey map, patient ID strategy and patient experience plan
  • Ownership of the preparation and execution of global patient facing material
  • Present strategy session to inform Clinical Trial Management and Medical team of strategy options and appropriate hand-off of strategy execution items
  • Accountable for vetting and recommending patient recruitment vendors in partnership with Vendor Management team
  • Develop Key Performance Indicators to track recruitment and retention strategy impact
  • Contribute to process improvement activities within patient recruitment group
  • Contribute to creation of centralized repository for program and study support tactics ad tools
  • May be responsible for mentoring junior staff

  • Minimum 8 years’ experience working within patient recruitment/retention and clinical trials
  • A good understanding of ICH / GCP guidelines
  • Demonstration of cross-functional understanding related to drug development
  • In-depth experience with drug development enrollment scenarios
  • Previous experience managing third party external service providers


Why ICON?

Our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

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