Senior Manager Patient Recruitment

As a Patient & Site Engagement Manager you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.

What you will be doing:

The position is primarily accountable for the management, execution and timely delivery of tactics for patient and site-facing initiatives for a clinical trial as defined in the Statement of Work. Tactics include, but are not limited to: patient recruitment, retention or compliance; Informed Consent; or patient or site engagement.

This position acts as the interface with key operational global and local stakeholders,  Clinical trial Managers, Local Trial Managers and  Site Managers, suppliers, and other stakeholders involved in the development, management, and dissemination of patient and site-facing tactics.

This position is responsible for maintaining the library of tools and tactics invTMF, as well as maintaining documentation of business processes and quality standards for effective tactic development.

REQUIRED EXPERIENCE:

• 5+ years clinical research industry experience
• Bachelor's or Associates Degree required
• Bachelor’s Degree or equivalent, preferably in a scientific or health-related discipline - preferred
• Experience in patient recruitment, clinical trial execution with a pharmaceutical company, CRO, and/or healthcare facility/research site

PREFERRED EXPERIENCE:

• At least 3 years of relevant experience in patient recruitment, clinical trial execution with a pharmaceutical company,  CRO, and/or healthcare facility/research site.
• Expertise in the areas of drug development, clinical trial operations, and strategic planning.
• Previous experience in clinical trial operations including the execution of study outreach, patient compliance and study support programs.
• Strong planning and tracking skills, customer focused, well organized, detail oriented and capable of successfully managing multiple projects.
• Excellent time, priority, and self management skills.  Strong project management skills.
• Strong team orientation; demonstates initiative to solve problems and improve efficiency and/or customer service.
• High-degree of proficiency in Microsoft Excel, PowerPoint and Word. Microsoft Project preferred.

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs
• Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others

Visit our careers website to read more about the benefits of working at ICON: https://careers.iconplc.com/benefits

At ICON, diversity, inclusion & belonging are fundamental to our culture and values. Our rich diversity makes us more innovative which helps us better serve our people, patients, customers, and our communities. We're proud of our diverse workforce and the work we’ve done to become a more inclusive organisation. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

https://careers.iconplc.com/reasonable-accommodations

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.